Ordering:

Order online through our safe and easy shopping cart or call our toll free number 1-866-362-2520. We accept Visa, Mastercard and Discover cards. We also accept Paypal. If you are ordering an item in quantity, please call our toll free number to ensure we have stock on hand before completing your order. Your order will be processed within two business days of payment.

Shipping:

Shipping is calculated by weight via USPS.

Totally Toys' prices, including cost of shipping, are intended to give the best value to its customers.

If you wish to pick up your items in the store you can still order online.  Just choose "In-Store Pickup" at checkout.

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Returns:

If an item you purchased from us is defective or does not meet your expectations, you may return the item(s) for a replacement of the same item(s) or a credit for the purchase price towards other item(s).

In this event, you must notify us within 7 days of receiving it to make arrangements for the return by calling toll free 866-362-2520 or email gina@totallytoysonline.com.  Any items returned must be shipped within 14 days from the delivery confirmation date received and you are responsible for shipping charges on any returned nondefective merchandise.  Item(s) must be packaged so as to avoid damage in transit, and returned via a traceable shipping method such as DHL, UPS, FedEx, or USPS and address it to:

Totally Toys, PO Box 476 (use post office box only if shipping through USPS), 101 East Grand River, Laingsburg, MI 48848

Upon receipt of the item or items, we will process your return and authorize you credit toward other purchases or send you a replacement whichever you choose.

If you have submitted an order, have not received an item within 10 business days, and have not received an email from us indicating a delay, please contact us by calling toll free 866-362-2520 or email to gina@totallytoysonline.com.

CLICK HERE TO BEGIN SHOPPING